Retailers and merchants subscribing to On Tap’s SupportFlow service will be able to use live chat to discuss matters and raise support tickets with the support team. The service launches on March 1st. Customers who are logged in to their customer accounts now see a ‘Live Chat’ option in the bottom right of every screen.
As we strive to provide ever increasing transparency in everything we do for our clients, we have added a ‘My Development’ page to customer accounts which provides a real-time overview of current development Sprint progress. Tasks are grouped into columns that represent their individual state: To Do, In Progress, Testing, Done, Deployed to live. During
From February 11th On Tap are deploying New Relic onto all hosting customers’ servers in order to provide a higher level of application monitoring and performance insight. New Relic provides real-time monitoring of page load times, network and page rendering. This data is collected from the front-end pages and so is a real measure of
On Tap are pleased to announce the launch of global footwear brand “Pretty Ballerinas” onto Magento Enterprise Edition. The site features a multi-region front-end serving the USA, Spain and the rest of the world, as well as a multi-currency payment solution. An innovative ‘shoe wall’ concept mimics the customer experience in any one of Pretty
On Tap chose Magento Live 2012 to launch its innovative “Visual Merchandiser”. The extension for Magento, enables merchants to create and merchandise categories quickly and easily. Using an intuitive user interface you can simply drag-and-drop products onto a category page dynamically re-arranging other products on the fly. The extension was built to support the needs