On Tap offers a range of Magento training courses covering administration and day-to-day operation of your site. As the longest serving Magento partner in the UK, On Tap have a deep understanding of the platform and we take a hands-on approach to accelerate your own understanding.
Our courses are always tailored around your learning needs and can be delivered on-site at your premises or off-site at our Central London training centre.
On-site training includes ad-hoc web-delivered training sessions via our SupportFlow service. This one-to-one training uses screen sharing technology to deliver targeting training sessions regardless of your location. Training sessions can be recorded so that you have a video that you can replay and share amongst colleagues.
Training is a vital component of any ecommerce site’s day-to-day operation – regardless of whether the tuition is covering an entire site build or just a single new feature that has been added to the site.
How does it work?
- Train
Delivered on-site, off-site or remotely by web with a dedicated course tutor. Sessions are either one-to-one, or one-to-many – your choice. - Reinforce
If required, training is documented and converted into a series of knowledge-base articles that are unique to your company, which can be access on our web site via your account login. This gives on-going reinforcement of subjects covered. - Support
We recognise that training itself needs to be supported over time, and we are proactive in making sure that training is followed up with refreshes sessions if required, or an on-going question-and-answer process..
Frequently asked questions
2013 training courses
This course is designed to accelerate your understanding of Magento so that you are confident in using it on a daily basis. This covers the life cycle of your Magento store – from entering product data prior to launch to ordering processing and management on a daily basis thereafter.
Topics covered:
- Products and product categories
- Attributes and attribute sets
- Order processing
- Customers and customer groups
- Newsletters
- Promotions – catalog and shopping cart rules
- Product reviews and tagging
- CMS pages, static blocks and widgets
- Backing up your data
Need help setting up and configuring Magento? This course is aimed at store builders looking to optimise and capitalise on their existing Magento stores. From products to transactional emails, this course will get your store up and running.
Topics covered:
- Newsletters and email marketing
- Promotions – catalog and shopping cart rules
- CMS pages, static blocks and widgets
- Magento extensions
- Multi-store configuration
- Transactional emails
- Search engine marketing in Magento
- CMS pages, static blocks and widgets
- Mobile ecommerce
Testimonials
“Just wanted to say thank you for today’s training. It was super helpful. We are all feeling so much more comfortable with Magento. We’d highly recommend the course.”, wish.co.uk.
“The training sessions are very professional, both on-site and remotely delivered, with non-technical language that is each to understand. I have no problems afterwards, so I must have been well instructed! I would definitely recommend On Tap training. A very valuable experience.”, Party Pieces.
“The training was brilliant thanks. It was really informative and kept our attention all day.”, TLG Brands.
Employee on-boarding
Our training can be used in ‘train the trainer’ scenarios in order to enable your organisation to deliver on-going internal training regimes to new employees.
Alternatively, On Tap can become part of your departments employee on-boarding process. We can bring a new starter up to speed quickly with a training package that is tailored to specific roles within your business with the sole aim of enabling your business to start making a return on investment on the new hire as quickly as possible.