Customer Service Suite
Customer Service Suite turns Magento into a powerful tool to improve your telephone and mail-order sales.
Magento 2
Compatibility:
- Community/Open Source: 2.1.0 - 2.3.6
- Enterprise/Commerce: 2.1.0 - 2.3.6
- Magento Cloud compatible
£250.00
Built to help you serve your customers better
Customer Service Suite turns Magento into a powerful tool to improve your telephone and mail-order sales. We offer a range of modules that add functionality to streamline and improve your offline sales.
Features
- Take telephone/mail-order orders more quickly
- Increase the average order value
- Improve the level of service you offer to customers
- Track which agents take orders
- Quickly find product information, including descriptions and images
We have prepared a tutorial video that demonstrates how to use Customer Service Suite.
Please click on the play button to view them.
Product walkthrough
1.2.0 (March 6th 2020)
Major code refactor. Compatibility with 2.3.4.
1.0.0 (February 20th 2018)
Initial release.
Major code refactor. Compatibility with 2.3.4.
1.0.0 (February 20th 2018)
Initial release.
| Product information | |
|---|---|
| Platform | Magento 2 |
| Version | 1.2.0 |
| Documentation | User Guide |
| Magento 2 compatibility |
CE: 2.1.0 - 2.3.6 EE: 2.1.0 - 2.3.6 Magento Cloud |
| Support policy | Lifetime (View) |
| Refund policy | 60 Days (View) |
| Update policy | Lifetime (View) |
| Installation options |
Composer repo ZIP download |
Why choose On Tap?
Certified code
Our experienced developers are certified and our code is fully tested.
Dedicated support
Our support team is ready to help you install and use the product.
Source code
You get 100% access to the source code. No encryption is used.
Lifetime support
One off cost. No on-going support renewal costs.
Simple installation
We provide installation via our Composer repository or via ZIP file.
Good documentation
We provide comprehensive documentation. Check out our wiki.
