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Customer Service Suite

Customer Service Suite turns Magento into a powerful tool to improve your telephone and mail-order sales.

Magento 2

Compatibility:

  • Community/Open Source: 2.1.0 - 2.3.5
  • Enterprise/Commerce: 2.1.0 - 2.3.5
  • Magento Cloud compatible

£250.00

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Built to help you serve your customers better

Customer Service Suite turns Magento into a powerful tool to improve your telephone and mail-order sales. We offer a range of modules that add functionality to streamline and improve your offline sales.

Features

  • Take telephone/mail-order orders more quickly
  • Increase the average order value
  • Improve the level of service you offer to customers
  • Track which agents take orders
  • Quickly find product information, including descriptions and images

We have prepared a tutorial video that demonstrates how to use Customer Service Suite.

Please click on the play button to view them.

Product walkthrough
1.2.0 (March 6th 2020)
Major code refactor. Compatibility with 2.3.4.

1.0.0 (February 20th 2018)
Initial release.
Product information
Platform Magento 2
Version 1.2.0
Documentation User Guide
Magento 2
compatibility
CE: 2.1.0 - 2.3.5
EE: 2.1.0 - 2.3.5
Magento Cloud
Support policy Lifetime (View)
Refund policy 60 Days (View)
Update policy Lifetime (View)
Installation options Composer repo
ZIP download

Why choose On Tap?

Certified code
Our experienced developers are certified and our code is fully tested.
Dedicated support
Our support team is ready to help you install and use the product.
Source code
You get 100% access to the source code. No encryption is used.
Lifetime support
One off cost. No on-going support renewal costs.
Simple installation
We provide installation via our Composer repository or via ZIP file.
Good documentation
We provide comprehensive documentation. Check out our wiki.