We have a wide experience of product development and support for modules and integrations that connect to ecommerce platforms. These include our own products as well as those of our clients.
We have first hand experience of what it takes to take a product idea, develop it and get it all the way through to adoption by platform owners into their core product.
Beyond the technical, we support merchants big and small globally so we have a good handle on what they need from a technology integration. We understand how they operate and what kind of support they require.
We'll support your leadership, engineering and customer service teams to understand the ecommerce platform landscape, and keep you updated as these evolve over time. We show you what these platforms look like, how to support them, and what they do.
- Technical integration audits
- C-level consultancy
- Operational training
- Platform specific integration support
- On-going platform updates
- On-site or remote
External issue support
If your module is listed on public marketplaces (e.g. Magento Marketplace) or as a public GitHub repository, for example, then we can additionally provide end-user support for any issues raised in those places, escalating these back through your organisation if necessary.
In-depth technical on-boarding
We also offer more in-depth customer onboarding services, so that new customers with complex requirements are always fully supported, from the initial sale through to starting to use your service.
How to get started
You can be up and running in a matter of days, please reach out to arrange a call to discuss your requirements further.