Customer Onboarding Keeping the sales process moving in even the most complex situations.
If you provide a technology solution integration for ecommerce platforms, then you'll know that your customers often have bespoke implementations - sometimes VERY bespoke. These customers are a challenge to onboard since the "sale" is already done and all you, and they, want is to start using your solution. However, getting the systems to integrate smoothly is a problem.
If you recognise this scenario, then please consider our customer onboarding service is for you. We take our deep experience of supporting merchants on Magento, BigCommerce, Shopify, WooCommerce, Prestashop and OpenCart, and work with you and the merchant to get your solution integrated smoothly.
This "white glove" approach gives your customer the advice they need to get up and running. This might be configuration advice as well as guidance for their developers, if changes to their platform are required.
This service also extends to custom development, if required, to bridge the gap between customer implementation and your solution. Whatever it takes, we'll get them up and running - after all, you can't begin to make money from that customer relationship until they can start using your solution.
How to get started
You can be up and running in a matter of days, please reach out to arrange a call to discuss your requirements further.
What are you waiting for? Make contact, and we will help you take your project forward.