Insight

10 min read - On 10 September 2026, Primark’s parent company, Associated British Foods (ABF), announced plans to introduce home delivery in Great Britain. Its September trading update did not specify...

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9 min read - The two most powerful forces in digital advertising just connected. Amazon is now piloting access to ChatGPT Ads through Amazon DSP, letting US advertisers extend their campaigns into conversational AI surfaces directly from their existing Amazon media buying workflows. This is not a partnership announcement...

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11 min read - New experimental evidence from two controlled Generative Engine Optimisation (GEO) tests should make every eCommerce brand reconsider where they are spending their AI visibility budget. The central finding: the sources that mention you may matter more for your visibility in AI-generated responses than the content you control. ...

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9 min read - On 7 September 2026, Mike Ryan, Head of eCommerce at Smarter Ecommerce, published benchmark analysis that every eCommerce advertiser should be reading right now. As Search Engine Land reported...

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10 min read - On 2 September 2026, Anthropic open-sourced Claude Commerce Agents, an Apache 2.0 reference blueprint containing a shopping agent, a merchant agent, and complete example implementations for retail, travel...

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11 min read - When Petco's CEO Joel Anderson told analysts on the Q2 2026 earnings call that "customer point redemption volumes far exceeded our initial projections," he was describing one of the most expensive loyalty programme mistakes a retailer can make: designing a programme that customers actually love, without properly modelling what that looks like at scale...

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7 min read - The US Postal Service announced on 25 August 2026 a 6% average rate increase for peak season shipping, effective 4 October through 17 January 2027. The surcharge impacts Ground Advantage, Priority Mail, Priority Mail Express, and Parcel Select, the services that carry the majority of eCommerce shipments during the holiday season. ...

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8 min read - Sansec's discovery of a pre-authentication Shopware vulnerability that enables full administrator account takeover and remote code execution is a reminder that the threat landscape for self-hosted eCommerce platforms is intensifying, and that most merchants do not have the monitoring infrastructure to detect these attacks before damage is done...

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9 min read - Google has announced a significant change to its measurement infrastructure: Google Tag and Google Tag Manager are being unified into a single platform, with no-code event tracking and faster data transmission. As ...

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9 min read - The global retail media market will reach $200.4 billion in 2026, according to ...

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8 min read - Walmart released its Q2 FY27 earnings on 20 August 2026, and the numbers tell a story that every eCommerce merchant should read carefully. Not because they need to match Walmart's scale, but because the results reveal where the competitive bar is being set. As the ...

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8 min read - The EU's €3 customs duty just changed the maths on cross-border eCommerce, and the Golden Quarter will prove it Since 1 July 2026, every parcel entering the European Union valued under €150 now carries a flat customs duty of €3 per item type. The previous exemption, which allowed low-value...

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13 min read - UK Prime Minister Andy Burnham announced on August 9, 2026, that a package of consumer protection measures, including a crackdown on so-called "subscription traps", would be brought forward. The legislation, which requires businesses to make subscriptions easy to cancel and to clearly warn customers before auto-renewals, was originally...

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8 min read - Sezzle, the buy now, pay later provider, announced on 13 August that it is pursuing a national bank charter. As Banking Dive reported...

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9 min read - You are spending money on paid search. Your Shopping ads are running, your product listings are optimised, and your bidding strategy is dialled in. Then Google's AI Overview appears above your ad, recommends a different product, or suggests that the category you are advertising might not be the right solution for the shopper's query. ...

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6 min read - In the first week of August 2026, three significant AI deployments landed within days of each other. Dunelm launched "Ask Dunelm," an AI-powered shopping assistant built with Google Cloud, now live in its iOS app. Morrisons rolled out Evercheck AI-powered self-checkout technology across 200 stores. And across the Atlantic, Kohl's deployed a Gemini-powered...

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9 min read - When the world's largest payment network spends $2.4 billion on a single acquisition, it is worth asking what they are buying and why they could not build it themselves. On 3 August 2026, Visa ...

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11 min read - In five days, Google is changing how its Smart Bidding system behaves when campaigns are limited by budget, and the eCommerce advertisers who stand to lose the most are, counterintuitively, the ones whose campaigns are currently performing the best. Starting August 17, campaigns using Target CPA or Target...

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9 min read - On 23 July 2026, New Jersey Governor Mikie Sherrill signed the Fair Price Protection Act into law. As the ...

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10 min read - There is a growing problem in AI-powered search that most eCommerce businesses have not noticed yet: AI platforms are citing your content as a source but never mentioning your brand name in the answer. Your information is being used to help shoppers make purchasing decisions, but those shoppers have no idea it came from you. ...

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