Services

39 min read - The Digital Markets, Competition and Consumers (DMCC) Act 2024 represents one of the most significant shifts in UK ecommerce regulation in decades. This legislation seeks to establish higher standards of transparency, fairness, and consumer protection, explicitly targeting practices like drip pricing. For ecommerce businesses, these changes are not...

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32 min read - Partnering with a reliable Magento agency with proven expertise is a critical decision that influences your eCommerce performance, operational efficiency, and long-term growth. With thousands of agencies claiming Magento expertise, finding a partner that truly understands your business needs and can deliver measurable results requires careful evaluation...

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21 min read - Knowing how to check Magento versions is essential for maintaining your store's security, compatibility, and performance. This guide covers multiple ways to check your Magento version when you don’t have back-end access, how to interpret the results, and helps you determine the most appropriate upgrade strategy—whether that involves a direct...

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33 min read - Any business starting a Magento project must select between an outsourced Magento developer vs hiring developer in-house. Whichever option you decide, key factors you should consider to ensure project success include budget, project scope, requirements, and long-term maintenance. In this article, we’ll compare various aspects of both options to...

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35 min read - Magento eCommerce merchants often face the choice between hiring a development agency vs a freelance developer to build or customise functions for their online stores. It's a bit like choosing between a big restaurant and a personal chef - both can produce great outcomes, but work very differently. Before you decide, you should understand what...

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25 min read - Customer engagement plays a vital role for businesses transitioning existing B2B customers to eCommerce sites. Without active engagement, there is a high chance that your customers will revert to their traditional buying behaviours, leading to wasted time and effort for both your business and theirs. This article outlines six actionable strategies to...

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23 min read - As B2B enterprises transition to online platforms, they soon recognise the significance of accelerating customers’ entire digital journey. The end-to-end experience of B2B customers on eCommerce sites, in fact, strongly affects customer satisfaction and revenue generation. To efficiently turn one-time buyers into loyal customers, businesses need...

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24 min read - Sales and marketing in B2B eCommerce, coupled with the quality of the product or service itself, have proved their value in acquiring customers. However, to foster lasting customer relationships, B2B enterprises must also concentrate on customer success. Recent research from ...

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22 min read - Customer buying behaviour has undergone a dramatic shift, even enterprise clients are switching from traditional brick-and-mortar shopping to the digital realm. A recent McKinsey...

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22 min read - Traditional B2B sales and marketing models are gradually trending downward in the competitive eCommerce landscape. According to Gartner, by the end of 2025, 80% of B2B sales will be conducted digitally, a significant increase from just 13%...

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4 min read - E-commerce businesses regularly face fluctuating demand—holiday seasons, sales, and other promotions can mean that traffic to e-commerce applications goes up and down dramatically. Especially for smaller e-commerce businesses, the changing demand can be difficult to manage, as businesses want enough cloud resources to be able to serve their customers...

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2 min read - We have got some huge news to share about AuditIQ. Subscribers will soon have the ability to perform audits on an unlimited amount of websites. This makes the service perfectly suited for agencies prospecting new clients and producing audits...

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4 min read - As an eCommerce agency, you understand the significance of Black Friday and Cyber Monday (BFCM). These high-stakes shopping events can make or break your clients' revenue for the year. To ensure your clients' eCommerce websites perform flawlessly during this crucial period, you need a robust tool in your arsenal. Enter AuditIQ, the technical powerhouse...

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8 min read - Constructing your own Shopify store or even engaging an in-house developer to tackle more complex features can be a viable strategy. However, there are certain critical services where the expertise and specialized knowledge of an agency can make a significant difference. Entrusting these specific tasks to a ...

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7 min read - Is your Shopify store in need of more motivated, high-performing employees? Are sales and Customer Service areas in need of improvement? If you responded affirmatively to any of these queries, continue reading. This article is for all of the store owners and eCommerce PMs who are looking for a better way to increase their revenue. Sometimes...

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7 min read - An Adobe Solution Partner trialed AuditIQ for one of their Adobe Commerce clients. They were amazed about what it found and how it has made their clients happier while increasing their revenue. The challenge The agency...

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7 min read - In the world of e-commerce, maintaining a scalable and high-performing online platform is crucial for success. Auto-scaling, a technology that dynamically adjusts server resources based on demand, plays a vital role in ensuring optimal performance during peak periods and minimizing costs during slower times. We offer invaluable expertise in navigating...

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8 min read - Every ecommerce merchant knows: every second counts. From the moment a customer lands on your website to the final click of the purchase button, the user experience should be seamless, fast, and error-free. One of the critical aspects ensuring this smooth experience is the hosting infrastructure, particularly the deployment process...

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8 min read - So, you’ve just started building your new Magento/Adobe Commerce website. It might be some weeks or months away from completion. If you are building it in-house, then there is a flurry of activity. If an agency is building it for you, you have excited expectations of what they will deliver. In either case, ensuring you are ready to go...

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8 min read - Owning a Magento or Adobe Commerce store can be overwhelming, despite its powerful features for running a successful eCommerce business. To ensure optimal performance, it's crucial to have a comprehensive understanding of your operation. While you may excel in product knowledge and niche selection, managing a Magento store requires specific...

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4 min read - In the dynamic and ever-evolving landscape of digital agencies, managing workflows and integrating systems can often seem like a Herculean task. The diverse range of clients, the variety of projects, and the different engagement models - be it fixed price, retainer, or hourly-block selling - all add layers of complexity to the process. However, with...

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3 min read - In the dynamic world of digital marketing, agencies are constantly seeking innovative ways to maximise their billable hours and, consequently, their revenue. One such tool that has proven to be a game-changer is AuditIQ, a comprehensive auditing platform designed...

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4 min read - In the digital age, website performance for ecommerce websites is not just a luxury but a necessity. It plays a pivotal role in user experience, conversion rates, and even Google rankings. A website's performance is a key factor in Google's search algorithms, and a site that loads quickly and smoothly can significantly improve its position in search...

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4 min read - In the digital age, the security of e-commerce websites is paramount. With the rise of cyber threats, it's more important than ever to ensure that your Magento and Adobe Commerce websites are secure and free from vulnerabilities. One effective way to achieve this is by implementing file integrity monitoring to detect unauthorized code changes. ...

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2 min read - On Tap, a provider of services to digital agencies is excited to announce the launch of its Jira Consultancy Services, specifically designed to meet the unique needs of agencies and software development companies. This new offering aims to help these businesses maximize their use of the powerful project management tool Jira, and achieve unparalleled...

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4 min read - Did you know that as part of our whitelabel services to Magento agencies, On Tap delivered more than 50 website audits over the past 12 months? These have helped our agency clients better understand the projects they are onboarding before development starts. In most cases, these audits were sold as an additional service to their clients, bringing...

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2 min read - We are excited to be launching our next evolution of our “On Tap Teams” service, that provides agencies with flexible project staffing solutions - from developers, through to QA and other project staff roles. Launching today, our clients also have access to “Teams Portal”, which provides real-time availability of our...

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4 min read - Even large development agencies and merchants with home-grown QA resources need to outsource on occasion.  Your own dedicated QA staff are often either too busy or mostly idle. Therefore, maintaining an effective and scalable QA department that does not slow down delivery of "finished" work to clients is a real challenge. A professionally...

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