Adobe Commerce hosting

Fast capacity bursting

New capacity scales in within just a few minutes, with zero downtime and with fully orchestrated application provisioning. This happens fully automatically as required. Once the system load has reduced, capacity is removed automatically.

ML-driven real time observability

On Tap Cloud delivers seamless automatic resource scaling without downtime by utilizing Machine Learning (ML) algorithms within an observability layer that processes a variety of data in real time to make intelligent scaling decisions.

Whereas legacy systems often use only CPU load to trigger scaling, On Tap Cloud uses a holistic approach better suited to the dynamic nature of ecommerce websites where we constant monitor application performance across a range of metrics.

Pre-book capacity

If you know that server load will arrive, for example, due to promotions, then you can pre-book minimum capacity to already be in place prior to the event starting - and then let autoscaling cope with any unexpected extra load. Capacity is automatically reduced after the event.

We developed AuditIQ - a website monitoring service that performs 600 daily checks, giving you a comprehensive view of how your eCommerce website is operating.

Technical SEO & performance

We crawl your website periodically and euip you with actionable insights into the SEO performance, and technical implementation. In addition, we measure your Core Web Vitals on key pages over time for in-depth analysis and further improvements.

Daily Core Web Vitals monitoring

Keep track of how Core Web Vitals are changing on your key pages over time. Get in-depth analysis of what improvements should be made.

Error detection

We detect back-end code errors as well as front-end Javascript errors, and alert you in real-time when they happen so that you can keep on top of any developing problems on your website.

Real User Monitoring

Real-time front-end monitoring not only tells you how many users are on the website, but you'll see what they are doing and what sales are being generated.

Scans your code

We scan and monitor the code, making you aware of security issues, modules/plug-ins that can be updated, as well as if there have been any authorised code changes made.

Track each environment

You can track staging and production environments separately, helping you to understand poor code or configuration in Staging before it becomes a problem in Production.

Real-time notifications

As well as having access to a web portal showing you results, you can get real-time notifications by email, Slack and Teams.

Redundancy and resilience

Our consultants work with you to understand the needs of your business in order to design the perfect server cluster that is suitable for now, and the future.

Working with alignment to your budget, we will architect a solution that has the necessary redundancy and resilience within all the key infrastructure layers: web, database, search, cache, etc.

Geographic failover

We plan for the worst, and can provide complete geographic failover that will keep you trading even in the worst case scenario.

Developer-friendly provisioning

With our hosting, you don't need a team of DevOps staff to build, support and maintain your scalable solution. In fact, our solution makes scaling so simple that most CI/CD pipelines can be adapted within about one hour. The path to an autoscaling solution has never been so straightforward.

Comprehensive service portal

We provide a dedicated portal where you can track all incidents and service status, offering valuable insights into both our service performance and your website's overall health.

24/7 support

You can contact our support team directly via a private Slack channel, where our team is always available to answer your questions and help you resolve any issues promptly.

Real-time notifications

You'll also receive immediate alert notifications via email, Slack, and Teams, ensuring you stay informed of any suspicious activity.

Daily malware scans

We perform daily scans on all your websites for malware and unusual activity and notify you immediately if anything is found.

Firewall

You get your own firewall blocking unwanted access, with the ability to configure this to meet the needs of your business.

OS level patching

We regularly patch operating system packages to ensure that you are using the most secure versions of key software.

File integrity monitoring

Our platform monitors for unexpected file changes within your application's codebase, which can be a sign of malicious intrusion. We notify you immediately if anything is found.

Application patching

We track the installed version of your application and proactively inform you about new security patches that are available for it, or any of the installed modules/plug-ins.