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BigCommerce B2B: Powering Next-Gen Digital Commerce
Empower your business with BigCommerce's robust B2B capabilities, built for scalability, operational efficiency, and seamless digital transactions.
Custom-Tailored B2B Solutions for Growth
With 400+ eCommerce professionals, we develop intelligent BigCommerce B2B platforms that drive efficiency, automate workflows, and enhance customer experiences.
Transforming B2B eCommerce with BigCommerce
We help businesses optimize procurement, streamline order management, and deliver seamless buyer experiences using BigCommerce's powerful features.
Certified BigCommerce Experts for Scalable Growth
As an official BigCommerce Partner, we create flexible and feature-rich B2B solutions that integrate seamlessly with your business operations and existing technology stack.
Unlock New Business Potential with BigCommerce B2B
Partner with us to explore fully customized BigCommerce B2B solutions that improve efficiency, enhance automation, and future-proof your eCommerce operations.
Comprehensive B2B Services for BigCommerce
From strategy to automation, we deliver full-cycle BigCommerce B2B solutions that align with your business needs.
Our offerings
Full cycle B2B eCommerce solutions for your digital transformation journey
Consulting
Development
UI/UX
Integration
Mobile Apps
Digital Transformation
Migration
Support & Maintenance
Development
We build and customize BigCommerce B2B stores to meet your exact needs, from complex pricing models to multi-user company accounts and bulk ordering features.
However, we also work with a number of other leading B2B ecommerce platforms - including Adobe Commerce, Magento, WooCommerce, Shopware and Shopify.
Our experience with B2B is deep and wide, and we are ready to share our experience with you to make your project a success.
Our collaborative approach to project delivery has been honed over many years. Working as a combined delivery team, you'll see the benefit of our way of working. This approach also emphasises long-term value by developing projects designed for future scalability and putting in place a comprehensive framework to support the code in the future.
Find out more
UI/UX
We craft conversion-optimized B2B experiences on BigCommerce, ensuring intuitive navigation, fast performance, and a user-friendly purchasing process.
We also understand the unique challenges to the B2B customer journey and how this impacts B2B customer adoption at every level. Our experts will tailor the UX to different user cohorts, recognising that their needs are different from each other - and certainly different from B2C users.
Even if your products that have complex purchasing options, we can help you visualise a user-friendly interface that can lead to increased digital transformation within your business.
Integration
We integrate BigCommerce with essential business systems like ERP, CRM, PIM, and warehouse management solutions to create a fully automated and efficient B2B operation.
Our flexible Integration Flow platform handles complex integration tasks simply, with flows moving your data in real-time around your organisation and to external partners and supply chain. Complex multi-branching logic puts your business requirements at the heart of how your integrations work, and changes can be delivered "in flight" without deployments.
In fact, Integration Flow can become the hub through which all of your data flows, connecting multiple web platforms, to multiple other platforms, leading to greater consolidation and visibility of your data movements.
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Mobile Apps
Mobile apps are a great way to engage with B2B customers who are often "in the field" and need access to product information, or to make orders.
From mobile-friendly B2B stores to cutting-edge Progressive Web Apps (PWAs), we ensure your BigCommerce storefront delivers a seamless experience across all devices.
These can be more than simply a "mobile web experience" and can incorporate bespoke functionality and SDK integration in order to deliver a seamless B2B experience to your customer base.
Digital Transformation
We help B2B companies transition to modern, cloud-based commerce using BigCommerce's powerful digital transformation capabilities.
We work alongside your team to identify the key areas to focus on, and build a plan for digital transformation that includes manageable milestones and deliverables. Our team continues to work with you to analyse and revise based on customer adoption and other key metrics.
Even smaller companies can benefit from a digital transformation project, helping them to unlock potential within their market segment through optimisation and automation of business processes, that enable them to grasp opportunities that are currently out of reach.
Migration
Seamlessly migrate to BigCommerce from Magento, WooCommerce, or legacy platforms while ensuring data integrity, SEO retention, and operational continuity.
On Tap have many years experience in this complex area, and have developed robust business processes to accomplish a wide variety of migration tasks.
Our speciality is to help enterprises migrate ecommerce platforms, ensuring that the business and its customers face minimal or no impact during the process.
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Consulting
Our BigCommerce consulting services help you develop a long-term B2B growth strategy, ensuring your store is future-proof, scalable, and fully optimized.
Our team of 400+ experts is on hand to deliver consulting online or in-person globally.
Whether consulting is a precursor to a future development project, or a standalone project to deliver insight, we are happy to engage with you so that you can leverage our experience. We are sure that every conversation with On Tap delivers value.
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Support & Maintenance
Our expert support team ensures your BigCommerce B2B store remains fully functional, secure, and optimized for continued growth.
We offer flexible engagement models incorporating dedicated, shared or hybrid resourcing that can be tailored to your current and future needs.
With a global team of 400+ people, we are confident that we have the depth of resource and experience to support your business in any situation.
Key Features
BigCommerce B2B solutions have a range of powerful functionality.
Company Accounts & Multi-User Access
- Supports company-level accounts with multiple buyers.
- Businesses can create role-based access for purchasing workflows.
Custom Pricing & Price Lists
- Merchants can set customer-specific pricing for different buyers.
- Supports tiered pricing, contract-based pricing, and volume-based discounts.
Bulk Ordering & Quick Order Forms
- Buyers can place orders quickly using bulk SKU search.
- Supports CSV file uploads for large orders.
Quote Management & Negotiation
- Built-in quote request functionality for bulk buyers.
- Merchants can review, edit, and approve quotes directly from the admin.
Net Payment Terms & Purchase Orders (POs)
- Buyers can pay using Net 30, Net 60, Net 90 terms.
- Supports Purchase Orders (POs) and invoicing.
Reorder Lists & Subscription Ordering
- Customers can save and reorder frequently purchased items.
- Supports subscription-based purchasing for recurring orders.
Multi-Warehouse & Inventory Management
- Supports multi-location inventory and automated order routing.
- Buyers can choose fulfillment locations based on proximity.
Sales Rep Masquerade (Order on Behalf of Customers)
- Sales reps can log in as customers and place orders on their behalf.
- Improves customer service and assisted selling.
B2B-Specific Payment Options
- Accepts ACH, wire transfers, checks, and corporate credit cards.
- Integrates with Stripe, PayPal, and other B2B gateways.
Self-Service B2B Portal
- Customers can manage orders, invoices, credit limits, and company details.
- Supports reorder and invoice tracking from a single dashboard.
Flexible Workflows & Approvals
- Custom workflows for purchase approvals and spending limits.
- Businesses can implement multi-step approvals for large orders.
API-Driven Headless Commerce
- Supports headless commerce via APIs and integrations.
- Enables custom front-end experiences with BigCommerce Stencil or headless CMSs.
ERP, CRM, & PunchOut Integrations
- Easy integrations with ERP systems like NetSuite, SAP, Microsoft Dynamics.
- Full API access for ERP, CRM, and PunchOut integrations.
Multi-Currency & Tax Compliance
- Supports multi-currency transactions for global B2B sales.
- Automated tax compliance and VAT handling.
Why choose us?
Enterprises' trusted B2B eCommerce agency for long-term success
On Tap are changing the way B2B eCommerce projects are delivered, using our deep experience to engage with our clients on both a strategic and tactical level.
We are also in it for the long haul, with a comprehensive support framework that delivers on-going assistance to your team to ensure questions are answered, optimisations are made, and future improvements are implemented.
19+ Years
Experience in B2B eCommerce at every level available for you to leverage.
400+ Experts
Focused on delivering your successful project whatever the challenge.
Multi-platform
We are aligned to help you find the best B2B eCommerce solution suitable for your business.
24/7 Support
Comprehensive support before, during and after your project launch.
Our workflow for project success
Our collaborative process for B2B eCommerce solution delivery
1
Initial contact
We listen to your requirements and goals, to help set the scope of a discovery project that will be the blueprint for the entire project delivery.
2
Project discovery
Our experts analyse your objectives and suggest the most suitable solutions for your business based on our experience and your business needs.
3
Budget & plan
Our team develops a comprehensive plan for your enterprise, including estimated timelines, budget considerations and ROI forecasting.
7
Support & Maintenance
Our comprehensive on-going support covers a wide variety of activities, including development, maintenance, helpdesk support, optimisation, digital marketing, and more.
6
Delivery
Our team launches the website once it has successfully passed our quality assurance testing and your sign off. We closely monitor the site to ensure it is operating normally.
5
Testing
Our certified testers conduct thorough testing of your website to ensure quality and functionality prior to going live. These tests also form part of future regression testing to ensure things stay on track after future deployments.
4
Implementation
Our team begins the development process, constructing the website based on the agreed-upon brief and specifications. We provide you with visibility of progress at every stage, with weekly update meetings, and access to our development environments.
Latest B2B resources
Learn more about B2B
Frequently asked questions
Yes, BigCommerce is a strong choice for B2B e-commerce, offering built-in tools to support bulk purchasing, custom pricing, and account management. It provides flexibility for wholesalers, manufacturers, and distributors looking for an easy-to-use yet powerful online store.
- Built-in B2B features like custom pricing, bulk ordering, and account-based purchasing
- Scalable for businesses of all sizes, from small wholesalers to enterprise-level distributors
- Cloud-based infrastructure ensures security, reliability, and performance
BigCommerce allows you to set up Price Lists, which enable different customer groups to see different prices based on their login credentials. This feature is essential for businesses offering volume discounts or contract-based pricing.
- Customer groups can have unique pricing structures and product visibility.
- Helps streamline bulk discounts and personalized offers for repeat buyers.
- Supports tiered pricing, encouraging higher order volumes.
Yes, BigCommerce makes bulk ordering easy with Quick Order Forms and SKU-based purchasing, allowing B2B customers to place large orders efficiently. This feature reduces friction and improves the buying experience.
- Buyers can enter SKUs directly or upload CSV files for quick bulk orders.
- Streamlined checkout process speeds up large transactions.
- Reduces manual errors by allowing pre-filled order forms for frequent purchases.
BigCommerce allows businesses to offer a Request a Quote option, making it easier for customers to negotiate pricing before committing to a purchase. This feature is useful for businesses that deal in high-volume, contract-based sales.
- Customers can submit pricing inquiries for bulk or custom orders.
- Helps businesses establish personalized sales relationships.
- Improves conversion rates by accommodating price negotiations.
BigCommerce supports multiple payment methods tailored to B2B needs, including purchase orders, invoicing, and credit terms. Businesses can offer flexible payment options to match their buyers' requirements.
- Supports credit terms like Net 30 and Net 60 for approved customers.
- Accepts traditional and modern payment methods, including bank transfers.
- Customizable payment rules based on customer groups or order value.
BigCommerce enables seamless integration with ERP and CRM platforms to synchronize inventory, orders, and customer data. This helps businesses maintain accurate records and automate key processes.
- Streamlines operations by connecting sales, inventory, and customer management.
- Reduces errors caused by manual data entry between systems.
- Supports real-time synchronization for order and stock updates.
Yes, BigCommerce allows merchants to control product visibility and pricing based on customer groups. This ensures that only approved buyers see wholesale pricing or exclusive product catalogs.
- Private catalogs can be set up for specific customers or business types.
- Helps maintain pricing confidentiality between different buyers.
- Ensures that B2B and B2C customers see different products if needed.
BigCommerce allows businesses to mark certain customers as tax-exempt, ensuring compliance with B2B tax regulations. This is particularly useful for wholesalers and distributors dealing with tax-exempt entities.
- Customers can be designated as tax-exempt at the account level.
- Automated tax calculation ensures accuracy for different regions.
- Custom tax rules can be applied to specific products or industries.
Yes, BigCommerce provides a fully responsive design, ensuring B2B customers can browse, order, and manage accounts from any device. This enhances the user experience and improves accessibility.
- Mobile-friendly checkout process for seamless ordering.
- Optimized for fast loading times and easy navigation.
- Supports Progressive Web Apps (PWA) for a more app-like experience.
BigCommerce supports advanced shipping configurations to accommodate B2B orders, including bulk shipments, freight options, and negotiated carrier rates. This allows businesses to offer flexible delivery solutions.
- Custom shipping rules based on order size, weight, or customer type.
- Supports freight and LTL (Less-Than-Truckload) shipping for large orders.
- Ability to offer real-time carrier rates or custom delivery options.
Ready to get started?
Contact us today.
