Magento hosting services

Real-time capacity bursting

Our solution allows for automatic scaling of server capacity, adjusting up or down within just a few minutes based on demand. This ensures continuous uptime and a consistent web browsing experience for your visitors in sudden traffic surges and minimises costs during low traffic periods.

AI-driven real time observability

On Tap utilises Artificial Intelligence (AI) algorithms to anticipate performance demands for intelligent scaling decisions. Unlike legacy systems that rely solely on CPU load to trigger scaling, On Tap employs a holistic approach, which is to monitor application performance across a wide range of metrics.

Capacity reservation

To prepare for traffic surges during peak events like promotions, you can pre-book a minimum capacity to ensure seamless loading and adequate resources. Once the event is over, the capacity will automatically revert to normal levels, ensuring efficient resource management.

Scan & detect code errors

Our comprehensive monitoring system constantly scans your code to identify security vulnerabilities, outdated modules or plugins, and any unauthorised code changes. This includes both back-end code and front-end JavaScript errors, alerting you in real time to help you stay on top of any emerging issues on your website. Additionally, you can track your staging and production environments separately, allowing you to identify poor code or configuration issues in the staging environment before they become problems in production.

Optimise SEO & performance

Our comprehensive SEO and performance monitoring tool - AuditIQ, provides you with regular insights to enhance your website's visibility and efficiency. We conduct a weekly SEO technical audit, deeply crawling your Magento website to deliver actionable insights into SEO performance and technical implementation. Additionally, we measure your Core Web Vitals on key pages over time for in-depth analysis and further improvements.

Track customer behaviour

Our tool provides real-time front-end insights, revealing not just the number of visitors on your website but also how they interact with the platform throughout their journeys. This detailed view helps you understand user behaviour for data-driven decisions to enhance user experience, improve conversion rates, and ultimately drive business growth.

Custom server architecture and setups

Depending on your traffic and disk space requirements, our DevOps team designs the ideal hosting solution, choosing between a single server or a more complex setup with separate frontend, database, and other components.

Working with alignment to your budget, we will architect a solution that has the necessary redundancy and resilience within all the key infrastructure layers: web, database, search, cache, etc.

Geo redundancy

We plan for extreme scenarios by offering complete geographic failover capabilities. This means that even in the most critical situations, your business can continue operating seamlessly, ensuring uninterrupted trading and minimal downtime.

No scaling expertise required

With On Tap Cloud, you don't need a team of devops staff to build, support and maintain your scalable solution. In fact, our solution makes scaling so simple that most CICD pipelines can be adapted within about one hour. The path to an autoscaling solution has never been so straightforward.

Our fully managed approach also gives you the peace of mind that expertise is on hand whenever you need it - and this covers your entire application, not just the hosting infrastructure.

EdgeCache from On Tap Cloud

EdgeCache is a powerful caching layer that delivers fast TTFB (Time To First Byte) performance for every request. It is fully tuned and optimised for Magento and is fully managed

Daily malware scans

We conduct website scans on a daily basis to detect malware and unusual activity. If any issues are detected, you receive immediate notifications, enabling prompt action to protect your site and maintain its security.

Firewall

You'll have a private firewall to protect your website and network from malicious or unnecessary network traffic.

OS level patching

We keep your OS system updates routine to ensure you are using the most secure versions of key software.

File integrity monitoring

We monitor file integrity to detect unexpected file changes within the codebase that signal potential malicious intrusions. If any suspicious activity is detected, immediate alerts will be sent to you.

Application patching

Whenever the new version of your application and modules/plugins are available, we'll proactively notify you, ensuring your application remains secure and up-to-date.

Around-the-clock support

Safeguard your server with our dedicated customer support team, providing timely assistance via tickets and private channels and resolving issues quickly.

Firewall

You'll have a private firewall to protect your website and network from malicious or unnecessary network traffic.

Private Slack channel help desk

Connect directly to our support team through a dedicated private Slack channel and receive timely assistance.

Service monitoring

We offer proactive monitoring as a standard, with alerts automatically managed by our team to ensure prompt action and minimal downtime.