BigCommerce Development Solutions for B2C and B2B merchants

Development

We design bespoke eCommerce stores tailored to your brand identity, industry requirements, and specific business objectives. Whether you need AI-driven product suggestions, a frictionless checkout process, or enhanced customer engagement tools, we provide comprehensive solutions.

While we specialize in BigCommerce, we also work with other top eCommerce platforms, including Shopify, Adobe Commerce, Magento, WooCommerce, and Shopware. This ensures your store is built on a solid foundation for long-term success.

Leveraging extensive experience in eCommerce, we apply in-depth expertise to every project, creating shopping experiences that engage customers and drive higher conversions.

Our development process is highly collaborative, ensuring efficiency and seamless execution. By working closely with your team, we build scalable, future-proof eCommerce solutions designed for sustained growth and ongoing support.

UI/UX

We craft intuitive, seamless shopping experiences with user-friendly interfaces that keep customers engaged. From product discovery to checkout, order tracking, and easy returns, On Tap's eCommerce solutions are built to enhance customer satisfaction and increase conversions.

Recognizing that every shopper has distinct preferences and behaviors, our UX specialists design interfaces tailored to different customer segments. We ensure an optimized and engaging experience across all devices, catering to both new and returning users.

Even for products with complex configurations, we develop intuitive solutions that simplify selection, personalization, and purchasing. Our focus is on streamlining the shopping journey, minimizing obstacles, and fostering long-term customer loyalty.

Integration

Our solutions deliver a seamless shopping experience by integrating your eCommerce store with essential tools—payment processors, shipping networks, inventory systems, social platforms, marketing automation, and analytics. By streamlining these connections, we eliminate manual tasks and ensure a smooth, efficient buying journey for your customers.

Our adaptable Integration Flow platform simplifies complex data transfers, keeping your store synchronized in real-time with inventory, customer records, promotions, and third-party services. From stock updates and order management to personalized marketing, everything runs seamlessly in the background to maintain peak efficiency.

With Integration Flow, your eCommerce store becomes the core of your digital infrastructure, facilitating effortless data exchange across platforms, optimizing operations, and enhancing the customer experience.

Mobile Apps

Mobile apps offer a powerful way to connect with customers, delivering a fast, convenient, and engaging shopping experience right at their fingertips. Whether they're exploring products, completing purchases, tracking shipments, or receiving tailored promotions, a well-designed app enhances usability and strengthens customer retention.

We specialize in building both native mobile apps and Progressive Web Apps (PWAs) to ensure high-performance, seamless functionality across all devices. Our apps are crafted for speed, responsiveness, and engagement—enhancing every touchpoint from product discovery to checkout.

Going beyond a basic mobile-friendly experience, our apps integrate advanced capabilities like push notifications, AI-driven recommendations, AR product visualization, and seamless connections with digital wallets and loyalty programs. Whatever your business goals, we develop mobile solutions that encourage repeat customers and drive growth.

Digital Transformation

Our digital transformation strategy leverages technology to enhance operational efficiency, strengthen customer engagement, and accelerate growth in an evolving digital marketplace.

Working closely with your team, we identify critical areas for improvement and develop a structured transformation roadmap with clear milestones and achievable objectives. Our team continuously refines the approach based on user adoption and key performance insights.

Businesses of all sizes can benefit from digital transformation, unlocking new opportunities within their industry by streamlining operations and automating workflows—helping them reach goals that were previously beyond their grasp.

Retail POS

On Tap's Retail Point of Sale solutions unify sales, inventory, and customer management into a seamless system. Designed for efficiency, our intuitive platform enables smooth transactions, real-time stock visibility, and improved customer interactions—helping retailers streamline operations and increase revenue.

With full omnichannel connectivity, our POS system synchronizes pricing, promotions, and inventory across digital and physical storefronts. Whether handling in-store transactions, click-and-collect, or mobile checkouts, we ensure a hassle-free shopping experience while reducing stock discrepancies and driving sales.

Our powerful analytics deliver real-time insights into sales patterns and shopper behavior, empowering businesses to make data-driven decisions that optimize inventory, refine marketing strategies, and fuel growth. Supported by On Tap's expert team, our POS solutions equip retailers with the tools to stay ahead in an evolving market.

B2B

Whether you are looking to build a specific B2B platform, or a hybrid one that caters to both B2C and B2B customers, we have the expertise to make it happen.

We understand the complexities of the B2B buying journey and how they influence adoption at every stage. Our specialists design UX solutions tailored to different user groups, ensuring their distinct needs are met—separate from B2C buyers—creating a personalized and adaptive shopping experience for each customer type.

A combined B2C and B2B platform often comes with intricate supply chain demands that must be managed effectively. With extensive experience in developing unified commerce solutions, we ensure both front-end user experiences and back-end integrations are optimized to support diverse business needs.

Migration

We assist enterprises in seamlessly moving data from offline systems to digital platforms, migrating between different eCommerce platform versions, or re-platforming existing stores while preserving data accuracy and consistency.

With years of expertise in complex data migration, On Tap has developed reliable processes to handle a diverse range of migration challenges efficiently.

Our core focus is on eCommerce platform migrations, ensuring a smooth transition with minimal disruption to business operations and customer experience.

Consulting

We support your brand through every phase of launching or refining your online store—assisting with platform selection, customer insights, and tailored B2C and B2B strategies that boost conversions and engagement.

With a team of over 400 specialists, we offer expert consulting both remotely and on-site, ensuring global access to our expertise.

Whether you're starting fresh or enhancing an existing store, our consulting services provide data-driven recommendations customized for your business. Every interaction with On Tap equips you with the knowledge to build a high-performing and frictionless shopping experience.

Support & Maintenance

We offer continuous support and maintenance to keep your eCommerce platform operating efficiently over time. Our 24/7 customer success team is always available to assist with any challenges, allowing you to focus on scaling your business.

Our engagement models are adaptable, providing dedicated, shared, or hybrid resource options tailored to meet both your present and evolving requirements.

With a global team of over 400 professionals, we have the expertise and capacity to support your business in any scenario, ensuring stability and growth.