BigCommerce B2B: Powering Next-Gen Digital Commerce

Empower your business with BigCommerce's robust B2B capabilities, built for scalability, operational efficiency, and seamless digital transactions.

Custom-Tailored B2B Solutions for Growth

With 400+ eCommerce professionals, we develop intelligent BigCommerce B2B platforms that drive efficiency, automate workflows, and enhance customer experiences.

On Tap
BSS Commerce
Magestore
SimiCart
Omni Themes
Aitoc

Transforming B2B eCommerce with BigCommerce

We help businesses optimize procurement, streamline order management, and deliver seamless buyer experiences using BigCommerce's powerful features.

Simba Global
Rentokil Initial
Coastal Business Supplies
FHC
Penstack
Teabloom
Cupio
Unicorn

Certified BigCommerce Experts for Scalable Growth

As an official BigCommerce Partner, we create flexible and feature-rich B2B solutions that integrate seamlessly with your business operations and existing technology stack.

B2B Ecommerce Association
BigCommerce Partner
Adobe Solution Partner
Adobe Technology Partner
Hyva Partner Agency
DotDigital Silver Services Partner

Unlock New Business Potential with BigCommerce B2B

Partner with us to explore fully customized BigCommerce B2B solutions that improve efficiency, enhance automation, and future-proof your eCommerce operations.

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Comprehensive B2B Services for BigCommerce

From strategy to automation, we deliver full-cycle BigCommerce B2B solutions that align with your business needs.

Our offerings

Full cycle B2B eCommerce solutions for your digital transformation journey

Development

We build and customize BigCommerce B2B stores to meet your exact needs, from complex pricing models to multi-user company accounts and bulk ordering features.

However, we also work with a number of other leading B2B ecommerce platforms - including Adobe Commerce, Magento, WooCommerce, Shopware and Shopify.

Our experience with B2B is deep and wide, and we are ready to share our experience with you to make your project a success.

Our collaborative approach to project delivery has been honed over many years. Working as a combined delivery team, you'll see the benefit of our way of working. This approach also emphasises long-term value by developing projects designed for future scalability and putting in place a comprehensive framework to support the code in the future.

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UI/UX

We craft conversion-optimized B2B experiences on BigCommerce, ensuring intuitive navigation, fast performance, and a user-friendly purchasing process.

We also understand the unique challenges to the B2B customer journey and how this impacts B2B customer adoption at every level. Our experts will tailor the UX to different user cohorts, recognising that their needs are different from each other - and certainly different from B2C users.

Even if your products that have complex purchasing options, we can help you visualise a user-friendly interface that can lead to increased digital transformation within your business.

Integration

We integrate BigCommerce with essential business systems like ERP, CRM, PIM, and warehouse management solutions to create a fully automated and efficient B2B operation.

Our flexible Integration Flow platform handles complex integration tasks simply, with flows moving your data in real-time around your organisation and to external partners and supply chain. Complex multi-branching logic puts your business requirements at the heart of how your integrations work, and changes can be delivered "in flight" without deployments.

In fact, Integration Flow can become the hub through which all of your data flows, connecting multiple web platforms, to multiple other platforms, leading to greater consolidation and visibility of your data movements.

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Mobile Apps

Mobile apps are a great way to engage with B2B customers who are often "in the field" and need access to product information, or to make orders.

From mobile-friendly B2B stores to cutting-edge Progressive Web Apps (PWAs), we ensure your BigCommerce storefront delivers a seamless experience across all devices.

These can be more than simply a "mobile web experience" and can incorporate bespoke functionality and SDK integration in order to deliver a seamless B2B experience to your customer base.

Digital Transformation

We help B2B companies transition to modern, cloud-based commerce using BigCommerce's powerful digital transformation capabilities.

We work alongside your team to identify the key areas to focus on, and build a plan for digital transformation that includes manageable milestones and deliverables. Our team continues to work with you to analyse and revise based on customer adoption and other key metrics.

Even smaller companies can benefit from a digital transformation project, helping them to unlock potential within their market segment through optimisation and automation of business processes, that enable them to grasp opportunities that are currently out of reach.

Migration

Seamlessly migrate to BigCommerce from Magento, WooCommerce, or legacy platforms while ensuring data integrity, SEO retention, and operational continuity.

On Tap have many years experience in this complex area, and have developed robust business processes to accomplish a wide variety of migration tasks.

Our speciality is to help enterprises migrate ecommerce platforms, ensuring that the business and its customers face minimal or no impact during the process.

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Consulting

Our BigCommerce consulting services help you develop a long-term B2B growth strategy, ensuring your store is future-proof, scalable, and fully optimized.

Our team of 400+ experts is on hand to deliver consulting online or in-person globally.

Whether consulting is a precursor to a future development project, or a standalone project to deliver insight, we are happy to engage with you so that you can leverage our experience. We are sure that every conversation with On Tap delivers value.

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Support & Maintenance

Our expert support team ensures your BigCommerce B2B store remains fully functional, secure, and optimized for continued growth.

We offer flexible engagement models incorporating dedicated, shared or hybrid resourcing that can be tailored to your current and future needs.

With a global team of 400+ people, we are confident that we have the depth of resource and experience to support your business in any situation.

Key Features

BigCommerce B2B solutions have a range of powerful functionality.

Company Accounts & Multi-User Access
  • Supports company-level accounts with multiple buyers.
  • Businesses can create role-based access for purchasing workflows.
Custom Pricing & Price Lists
  • Merchants can set customer-specific pricing for different buyers.
  • Supports tiered pricing, contract-based pricing, and volume-based discounts.
Bulk Ordering & Quick Order Forms
  • Buyers can place orders quickly using bulk SKU search.
  • Supports CSV file uploads for large orders.
Quote Management & Negotiation
  • Built-in quote request functionality for bulk buyers.
  • Merchants can review, edit, and approve quotes directly from the admin.
Net Payment Terms & Purchase Orders (POs)
  • Buyers can pay using Net 30, Net 60, Net 90 terms.
  • Supports Purchase Orders (POs) and invoicing.
Reorder Lists & Subscription Ordering
  • Customers can save and reorder frequently purchased items.
  • Supports subscription-based purchasing for recurring orders.
Multi-Warehouse & Inventory Management
  • Supports multi-location inventory and automated order routing.
  • Buyers can choose fulfillment locations based on proximity.
Sales Rep Masquerade (Order on Behalf of Customers)
  • Sales reps can log in as customers and place orders on their behalf.
  • Improves customer service and assisted selling.
B2B-Specific Payment Options
  • Accepts ACH, wire transfers, checks, and corporate credit cards.
  • Integrates with Stripe, PayPal, and other B2B gateways.
Self-Service B2B Portal
  • Customers can manage orders, invoices, credit limits, and company details.
  • Supports reorder and invoice tracking from a single dashboard.
Flexible Workflows & Approvals
  • Custom workflows for purchase approvals and spending limits.
  • Businesses can implement multi-step approvals for large orders.
API-Driven Headless Commerce
  • Supports headless commerce via APIs and integrations.
  • Enables custom front-end experiences with BigCommerce Stencil or headless CMSs.
ERP, CRM, & PunchOut Integrations
  • Easy integrations with ERP systems like NetSuite, SAP, Microsoft Dynamics.
  • Full API access for ERP, CRM, and PunchOut integrations.
Multi-Currency & Tax Compliance
  • Supports multi-currency transactions for global B2B sales.
  • Automated tax compliance and VAT handling.

Why choose us?

Enterprises' trusted B2B eCommerce agency for long-term success

On Tap are changing the way B2B eCommerce projects are delivered, using our deep experience to engage with our clients on both a strategic and tactical level.

We are also in it for the long haul, with a comprehensive support framework that delivers on-going assistance to your team to ensure questions are answered, optimisations are made, and future improvements are implemented.

19+ Years

Experience in B2B eCommerce at every level available for you to leverage.

400+ Experts

Focused on delivering your successful project whatever the challenge.

Multi-platform

We are aligned to help you find the best B2B eCommerce solution suitable for your business.

24/7 Support

Comprehensive support before, during and after your project launch.

Our workflow for project success

Our collaborative process for B2B eCommerce solution delivery

1

Initial contact

We listen to your requirements and goals, to help set the scope of a discovery project that will be the blueprint for the entire project delivery.

2

Project discovery

Our experts analyse your objectives and suggest the most suitable solutions for your business based on our experience and your business needs.

3

Budget & plan

Our team develops a comprehensive plan for your enterprise, including estimated timelines, budget considerations and ROI forecasting.

7

Support & Maintenance

Our comprehensive on-going support covers a wide variety of activities, including development, maintenance, helpdesk support, optimisation, digital marketing, and more.

6

Delivery

Our team launches the website once it has successfully passed our quality assurance testing and your sign off. We closely monitor the site to ensure it is operating normally.

5

Testing

Our certified testers conduct thorough testing of your website to ensure quality and functionality prior to going live. These tests also form part of future regression testing to ensure things stay on track after future deployments.

4

Implementation

Our team begins the development process, constructing the website based on the agreed-upon brief and specifications. We provide you with visibility of progress at every stage, with weekly update meetings, and access to our development environments.

Frequently asked questions

Yes, BigCommerce is a strong choice for B2B e-commerce, offering built-in tools to support bulk purchasing, custom pricing, and account management. It provides flexibility for wholesalers, manufacturers, and distributors looking for an easy-to-use yet powerful online store.

  • Built-in B2B features like custom pricing, bulk ordering, and account-based purchasing
  • Scalable for businesses of all sizes, from small wholesalers to enterprise-level distributors
  • Cloud-based infrastructure ensures security, reliability, and performance

Ready to elevate your B2B eCommerce operations?

Let our experts guide you through the digital transformation process and provide a solution that fits your unique business needs. Schedule a free consultation with us as the first step towards digital success!