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  1. practical-customer-success-strategies-for-b2b-ecommerce
    B2B | January 13, 2025

    Practical strategies for B2B customer success in eCommerce

    24 min read - Sales and marketing in B2B eCommerce, coupled with the quality of the product or service itself, have proved their value in acquiring customers. However, to foster lasting customer relationships, B2B eCommerce customer success must become a strategic priority. Recent research from ...

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  2. b2b customer adoption maximising profitability in the digital era
    B2B | December 20, 2024

    Comprehensive guide to B2B customer adoption in the digital era

    20 min read - Customer buying behaviour has undergone a dramatic shift, even enterprise clients are switching from traditional brick-and-mortar shopping to the digital realm. A recent ...

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  3. b2b customer onboarding strategies for eCommerce
    B2B | December 17, 2024

    5 best B2B customer onboarding practices and 6 tips for eCommerce businesses

    20 min read - Traditional B2B sales and marketing models are gradually trending downward in the competitive eCommerce landscape. According to ...

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  4. Web Summit 2024
    Events | November 07, 2024

    Web Summit Lisbon 2024: Unleashing the future of technology

    4 min read - Web Summit, the globe’s top-notch tech conference, will be held in Lisbon, Portugal from November 11th to 14th, 2024. On Tap will also join this dynamic event to exchange insights and expertise with tech enthusiasts of various industries and niches.Web Summit...

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  5. East Meets West – Maximizing Omnichannel Success in Peak Seasons
    Events | September 13, 2024

    Exclusive Webinar: East Meets West – Maximizing Omnichannel Success in Peak Seasons

    4 min read - We are excited to announce that On Tap will be joining BSS Commerce and Magestore in our upcoming webinar, ...

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  6. Elevate your e-commerce platforms with DigitalOcean and On Tap
    Services | May 21, 2024

    Elevate your e-commerce platforms with DigitalOcean and On Tap

    5 min read - E-commerce businesses regularly face fluctuating demand—holiday seasons, sales, and other promotions can mean that traffic to e-commerce applications goes up and down dramatically. Especially for smaller e-commerce businesses, the changing demand can be difficult to manage, as businesses want enough cloud resources to be able to serve their customers...

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  7. Join us at IRX & EDX 2024
    Events | April 22, 2024

    Join us at IRX & EDX 2024

    2 min read - We're exhibiting at IRX & eDX this year and we’d love to meet you there! IRX & eDX takes place on 22 & 23 May 2024 at the NEC, Birmingham and we will be showcasing our ...

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  8. Case Study: On Tap Empowers Countrywide Healthcare with Multi-Storefront Hyvä Solution
    Case Studies | November 15, 2023

    Case Study: On Tap Empowers Countrywide Healthcare with Multi-Storefront Hyvä Solution

    8 min read - ...

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  9. Unlimited audits now available with AuditIQ - the ultimate agency prospecting tool
    Services | November 15, 2023

    Unlimited audits now available with AuditIQ - the ultimate agency prospecting tool

    3 min read - We have got some huge news to share about AuditIQ. Subscribers will soon have the ability to perform...

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  10. Boosting BFCM Success: How AuditIQ Supercharges Agencies' eCommerce Support
    Services | October 13, 2023

    Boosting BFCM Success: How AuditIQ Supercharges Agencies' eCommerce Support

    5 min read - As an eCommerce agency, you understand the significance of Black Friday and Cyber Monday (BFCM). These high-stakes shopping events can make or break your clients' revenue for the year. To ensure your clients' eCommerce websites perform flawlessly during this crucial period, you need a robust tool in your arsenal. Enter AuditIQ, the technical powerhouse...

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  11. Case Study: On Tap Delivers a High-Performance Hyvä-Based Magento 2 Solution for Harmony Store
    Case Studies | October 11, 2023

    Case Study: On Tap Delivers a High-Performance Hyvä-Based Magento 2 Solution for Harmony Store

    8 min read - ...

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  12. Some Shopify services that you better let your agency do for you!
    Services | September 05, 2023

    Some Shopify services that you better let your agency do for you!

    9 min read - Constructing your own Shopify store or even engaging an in-house developer to tackle more complex features can be a viable strategy. However, there are certain critical services where the expertise and specialized knowledge of an agency can make a significant difference. Entrusting these specific tasks to a ...

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  13. Unlocking Revenue Growth: The Power of Training Your Shopify Team
    Services | September 05, 2023

    Unlocking Revenue Growth: The Power of Training Your Shopify Team

    8 min read - Is your Shopify store in need of more motivated, high-performing employees? Are sales and Customer Service areas in need of improvement? If you responded affirmatively to any of these queries, continue reading. This article is for all of the store owners and eCommerce PMs who are looking for a better way to increase their revenue. Sometimes...

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  14. Case Study: AuditIQ - An Adobe Solution Partner's view
    Case Studies | August 25, 2023

    Case Study: AuditIQ - An Adobe Solution Partner's view

    7 min read - An Adobe Solution Partner trialed AuditIQ for one of their Adobe Commerce clients. They were...

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  15. Auto-Scaling for Adobe Commerce websites
    Services | August 24, 2023

    Auto-Scaling for Adobe Commerce websites

    7 min read - In the world of e-commerce, maintaining a scalable and high-performing online platform is crucial for success. Auto-scaling, a technology that dynamically adjusts server resources based on demand, plays a vital role in ensuring optimal performance during peak periods and minimizing costs during slower times. We offer invaluable expertise in navigating...

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  16. The Value of Zero-Downtime Deployments in Ecommerce Hosting
    Services | August 22, 2023

    The Value of Zero-Downtime Deployments in Ecommerce Hosting

    9 min read - Every ecommerce merchant knows: every second counts. From the moment a customer lands on your website to the final click of the purchase button, the user experience should be seamless, fast, and error-free. One of the critical aspects ensuring this smooth experience is the hosting infrastructure, particularly the deployment process...

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  17. Why you should train your team whilst your Magento site is being built
    Services | August 09, 2023

    Why you should train your team whilst your Magento site is being built

    9 min read - So, you’ve just started building your new Magento/Adobe Commerce website. It might be some weeks or months away from completion. If you are building it in-house, then there is a flurry of activity. If an agency is building it for you, you have excited expectations of what they will deliver. In either case, ensuring you are ready to go...

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  18. How can training your team for Magento increase your revenue?
    Services | August 08, 2023

    How can training your team for Magento increase your revenue?

    9 min read - Owning a Magento or Adobe Commerce store can be overwhelming, despite its powerful features for running a successful eCommerce business. To ensure optimal performance, it's crucial to have a comprehensive understanding of your operation. While you may excel in product knowledge and niche selection, managing a Magento store requires specific...

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  19. Navigating the Complex World of Workflow Automation with Jira
    Services | July 17, 2023

    Navigating the Complex World of Workflow Automation with Jira

    5 min read - In the dynamic and ever-evolving landscape of digital agencies, managing workflows and integrating systems can often seem like a Herculean task. The diverse range of clients, the variety of projects, and the different engagement models - be it fixed price, retainer, or hourly-block selling - all add layers of complexity to the process. However, with...

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  20. Boosting billable hours: Leveraging AuditIQ's actionable insights for profitable client relationships
    Services | July 12, 2023

    Boosting billable hours: Leveraging AuditIQ's actionable insights for profitable client relationships

    4 min read - In the dynamic world of digital marketing, agencies are constantly seeking innovative ways to maximise their billable hours and, consequently, their revenue. One such tool that has proven to be a game-changer is ...

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