We are excited to announce that our company has been named a finalist in three prestigious categories at the Ecommerce Awards 2025! This recognition celebrates our dedication to delivering outstanding eCommerce solutions that drive growth, innovation, and exceptional user experiences.
Table of Content The Ecommerce Awards 2025 judging panel Best eCommerce Agency (over 35 Employees) Best Full-Service eCommerce Agency What does this mean for our clients and partners? |
About the Ecommerce Awards
The eCommerce Awards are a prestigious annual event celebrating excellence and innovation in the online retail industry. Now in their 18th year, these awards recognise the most innovative, market-leading initiatives, products, and agencies that are shaping the future of eCommerce. Held alongside the UK’s leading eCommerce Expo at Indigo at The O2 in London, the awards bring together top industry professionals to honour outstanding achievements across a wide range of categories.
From startups to multinational retailers, the eCommerce Awards provide a platform for businesses of all sizes to showcase their success, creativity, and impact in this fast-paced, dynamic sector. Winning an award offers invaluable recognition, highlighting dedication, innovation, and measurable results that drive growth and customer satisfaction in the digital marketplace.
The Ecommerce Awards 2025 judging panel
The eCommerce Awards 2025 are judged by a distinguished panel of industry experts, senior marketers, and eCommerce leaders from across the globe. This diverse group includes heads of eCommerce, marketing directors, product managers, and digital commerce specialists representing leading brands such as The Pixel, Retail Technology Magazine, Harrods, Heineken UK, and many more. Their collective expertise spans strategy, technology, marketing, and user experience, ensuring a comprehensive and fair evaluation of all entries.
Our finalist categories
We are proud to be shortlisted in the following categories:
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Best eCommerce Agency (over 35 Employees)
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Best Full-Service eCommerce Agency
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Best B2C UX in eCommerce
These categories highlight our comprehensive expertise—from full-service agency capabilities to creating seamless, customer-focused digital experiences.
Best eCommerce Agency (over 35 Employees)
This category recognises established agencies with more than 35 employees that consistently deliver innovative, large-scale eCommerce solutions. It highlights their ability to manage complex projects, foster strong client relationships, and drive measurable business growth through expertise and innovation in the digital commerce space.
Honoured to be named a finalist for this award, On Tap approaches every project with a business-focused strategy that aligns technology decisions with clear commercial goals such as conversion growth, operational efficiency, and infrastructure scalability. Our delivery model prioritises long-term success over short-term fixes. With a global team of over 400 professionals, On Tap serves clients across diverse sectors, including fashion, luxury retail, automotive, and industrial supply. Our development of innovative tools like PPC Saver and AuditIQ underscores our commitment to addressing recurring eCommerce challenges through practical, forward-thinking solutions.
Best Full-Service eCommerce Agency
This category honours agencies that provide end-to-end eCommerce services, including strategy, development, integration, design, marketing, and ongoing support. The award highlights agencies that deliver seamless, integrated solutions that help clients grow and succeed in the digital marketplace.
As a finalist in this category, On Tap brings over two decades of experience supporting both B2C and B2B retailers in complex digital environments. We provide a broad range of services—including UX design, custom development, systems integration, performance marketing, and managed support—and specialise in leading platforms such as Shopify, Adobe Commerce, Magento and BigCommerce.
Best B2C UX in eCommerce
This award recognises B2C eCommerce websites that excel in creating exceptional user experiences. It celebrates sites that combine intuitive design, accessibility, and engaging interfaces to drive customer satisfaction, retention, and conversion.
On Tap is among the finalists for this category for our work on the TEMPLESPA project, where we enhanced the user experience of their Magento storefront. Since the launch, the site has demonstrated notable improvements in engagement and performance, with early data showing increased customer interaction and faster load times. This project exemplifies how targeted UX refinements—rather than a complete overhaul—can deliver a more accessible, responsive, and commercially effective online shopping experience.
Find out more about how we helped TEMPLESPA accelerate their online store’s performance and user experience: https://www.ontapgroup.com/blog/case-study-hyva-templespa
What does this mean for our clients and partners?
Being a finalist at the Ecommerce Awards is a powerful testament to the hard work, dedication, and passion of our entire team, as well as the unwavering trust and confidence our clients place in us. This recognition highlights our proven ability to deliver innovative, scalable, and customised eCommerce solutions that address the most complex and evolving business challenges. We pride ourselves on crafting seamless user experiences that not only engage visitors but also drive meaningful conversions, leveraging cutting-edge UX principles and the latest technologies.
Our comprehensive approach spans the entire eCommerce lifecycle, from strategic planning and design to robust development, data-driven marketing, and ongoing support, ensuring that every aspect of our clients’ online presence is optimised for success. Being acknowledged as a finalist affirms that we consistently push the boundaries of innovation while maintaining a relentless focus on delivering measurable results and tangible business growth.
For our clients and partners, this achievement is more than just an accolade; it represents a partnership with an agency deeply committed to excellence, forward-thinking solutions, and a collaborative approach that prioritises their unique goals and challenges. It reinforces our promise to continually evolve, adapt, and deliver value in an ever-changing digital landscape, empowering businesses to thrive and lead in their markets.
Ecommerce Awards 2025: Awards ceremony
The awards ceremony will be held on Wednesday, 24th September 2025, at Indigo at the O2 in London, where the winners will be announced. We look forward to celebrating with industry leaders and continuing to push the boundaries of eCommerce innovation.
Celebrating our team and valued clients
We want to extend a heartfelt thank you to our team, whose unwavering dedication, creativity, and expertise make every achievement possible. Your commitment to excellence and innovation drives the success of every project and inspires us to continually raise the bar.
Equally, we deeply appreciate our clients and partners for their trust, collaboration, and shared vision. Your confidence in our abilities motivates us every day to deliver outstanding results and tailor solutions that truly meet your unique business needs. Together, we build not just successful eCommerce platforms but lasting partnerships grounded in mutual growth and success.
We look forward to continuing this journey with you, pushing boundaries, and achieving even greater milestones together. Together, we can craft a tailored eCommerce strategy designed to meet your unique challenges and goals. If you’re interested in discovering how our award-nominated expertise can help accelerate your business growth, please contact us for a free consultation.